Accessibility statement

The General Authority of Civil Aviation runs Flight Permits and wants as many people as possible to be able to use it. You should be able to:

zoom in up to 200% without the text spilling off the screen
use every page with a keyboard alone, and see where you are
use the pages with a screen reader: questions, buttons and messages have names
use the platform in English or Arabic, Arabic reading right to left

How we checked it

On 2026-11-02 we checked the applicant pages - sign-in, Home, the request lists and window, New Request, Submitted Files, Dangerous Goods, Settings and Help - against WCAG 2.2 level AA, with automated tests (axe-core) and by hand: the keyboard, where the focus goes, the size of what you click or tap, and signing in. We fixed what we found.

What is not fully accessible yet

Signing in or signing up may ask you to tick "I'm not a robot" (reCAPTCHA). If its picture test is hard for you, choose its audio test, or contact us below.
The signed approval PDF is not tagged for screen readers. The same facts are on the request page and in the approval e-mail.
The charts on Home are drawings; the figures beside them give the same numbers.
The pages the Authority's staff use were not part of this check.

Tell us about a problem

If something on the platform is hard for you to use, or you need its information in another form, contact us. We reply within five working days.

Email: info@gaca.gov.sy
Phone: +963-11-540-0700

This statement was prepared on 2026-11-02.